SALES & IT PROFESSIONAL · 19+ YEARS EXPERIENCE

DENDI RUSTANDI.

Turning experience into solutions. A journey through people, technology, movement, and the work of getting better every day.

Dendi Rustandi
SCROLL TO EXPLORE
19+ YEARS EXPERIENCE
8 CAREER EXPERIENCES
2012 SALES ACHIEVEMENT

Experience builds perspective.

I am a sales and IT professional with more than 19 years of experience across technology, customer relations, business development, and operational management.

Throughout my career, I have worked in various roles, from computer technician and sales representative to merchant performance, general affairs and finance, and currently as an Account Manager.

I enjoy understanding business needs, building long-term relationships, and delivering practical technology solutions. Adaptable, hands-on, and committed to continuous learning, I believe that good relationships and consistent execution create lasting results.

More than just selling.

Understanding people, identifying needs, finding the right solutions, and building relationships that last. That's what experience means to me.

From the beginning until today.

Every role has been a part of the journey. Different industries, responsibilities, and experiences have shaped the professional I am today.

SEPTEMBER 2024 — PRESENT

Account Manager

PT Platindo Karya Prima · Jakarta

Managing B2B customer relationships and business opportunities in the IT industry.

  • Understanding customer requirements and recommending IT solutions.
  • Managing quotations, negotiations, and sales opportunities.
  • Developing relationships with corporate customers.
  • Coordinating IT hardware, infrastructure, and project requirements.
APRIL 2022 — JULY 2024

General Affairs & Finance

PT Karya Adji Indonusa · Jakarta

Handling multiple operational functions, including General Affairs, Finance, Purchasing, Inventory, and IT.

  • Managed office facilities and inventory.
  • Handled purchasing and vendor evaluation.
  • Managed operational records and workforce payment distribution.
  • Maintained IT systems, equipment, and network requirements.
SEPTEMBER 2020 — JUNE 2021

Merchant Performance Associate

PT Bhinneka Mentari Dimensi · Bhinneka.com · Jakarta

Supporting eCommerce business growth through merchant acquisition and partnership development.

  • Analyzed and planned merchant acquisition.
  • Presented business opportunities to prospective merchants.
  • Developed merchant partnerships and promotional programs.
AUGUST 2010 — AUGUST 2020

Sales Associate

PT Bhinneka Mentari Dimensi · Bhinneka.com · Jakarta

Customer service, retail sales, and technical support in the IT product industry.

  • Helped customers select suitable IT products and services.
  • Handled sales transactions and inventory records.
  • Managed product displays and customer complaints.
  • Performed computer and laptop installation and troubleshooting.
FEBRUARY 2009 — NOVEMBER 2009

Marketing Representative

PT Aristirta Elprima Putra · Computer-square.com · Jakarta

Developing customer accounts and identifying opportunities for IT products and services.

  • Maintained customer accounts and relationships.
  • Recommended products and configurations based on customer needs.
  • Provided follow-up and after-sales support.
OCTOBER 2008 — JANUARY 2009

Account Manager

PT Sistimindo Kompudata · Jakarta

Corporate IT sales and solution recommendations for business customers.

  • Identified corporate IT requirements.
  • Recommended Dell and HP laptops, PCs, and servers.
  • Participated in tender processes.
  • Coordinated product implementation requirements.
APRIL 2007 — OCTOBER 2008

Direct Sales Representative

PT KPSG · HSBC Jatinegara · Jakarta

Promoting and selling HSBC loan products while developing customer relationships.

  • Presented financial products to prospective customers.
  • Managed customer follow-ups and inquiries.
  • Identified sales opportunities through customer data.
MARCH 2006 — APRIL 2007

Sales Promotion Boy & Assistant Promotion Representative

CV X-Com Media · Jakarta

Started as a Sales Promotion Boy at Gramedia Citraland and Kelapa Gading, then appointed as Assistant Promotion Representative.

  • Promoted products and supported sales activities.
  • Maintained product displays and promotional areas.
  • Assisted customers with product information.
  • Supported promotional campaigns and events.

Areas of expertise.

A combination of business understanding, technical knowledge, and operational experience.

↗

Sales & Business

B2B sales, account management, business development, negotiation, and customer relationship management.

⌘

IT & Technology

IT hardware, computer troubleshooting, networking, technical support, and practical IT solutions.

⚙

Operations

General affairs, finance administration, purchasing, vendor management, inventory, and multitasking.

Skills & capabilities.

Sales & Business Development

B2B Sales Account Management Direct Sales Business Development Negotiation Customer Service Customer Relationship Communication

IT & Technical

Computer Troubleshooting Computer Networking IT Hardware IT Solutions Technical Support Basic Web Development

Operations & Administration

Purchasing Vendor Management Inventory Management General Affairs Finance Administration Multitasking

Software & Productivity

Microsoft Excel Microsoft Word HTML CSS JavaScript Basic Programming

Learning is a journey.

JULY 2002 — JULY 2005

SMK YPPT Garut

Teknik Informatika Komersial
Garut, West Java

Studied computer hardware, networking, basic programming, HTML, CSS, JavaScript, and graphic design.

Internship: PT Telkom Cabang Pameungpeuk, Garut.

JULY 2001 — MAY 2002

Bina Muda Course

Program Dasar Lotus dan WordStar

Early introduction to computer applications and productivity software.

A moment worth remembering.

🏆

1st Place — The Winner Race Competition

Bhinneka.com · 2012

First place in an inter-store competition based on the highest percentage of sales target achievement.

Always keep learning.

Premier Customer Service

Target Sales Academy · February 2010

Target Sales Academy

February 2010

Time Management

PT Bhinneka Mentari Dimensi · April 2018

Life outside the office.

Growth doesn't happen only at work. Sometimes, the best lessons come from movement, patience, and the willingness to keep going.

One step at a time.

Every run is a reminder that progress doesn't have to be fast. It just needs consistency. Learning to run, improving endurance, and enjoying every step of the journey.

Dendi running

Take the long way.

Cycling teaches patience, preparation, and perspective. Sometimes the road gets tough, but every kilometer becomes part of the story.

Dendi cycling

Curious by nature.

Languages

Indonesian Sundanese English

Interests

Technology & Gadgets Computer Tinkering Music Traveling Running Cycling

Good things start with a conversation.

Have a project, business opportunity, or simply want to connect? Feel free to reach out.

☎